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Yet *Another* Tiscali Rant!

 
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Zorst
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PostPosted: Tue Jul 15, 2008 1:50 am    Post subject: Yet *Another* Tiscali Rant! Reply with quote

Hi,

I left Tiscali before Christmas, "under a dark cloud!", this morning, out of
the blue, a letter arrived: "We are writing to confirm that, following your
recent request, your account for Tiscali Broadband has now been cancelled."

Thank goodness for that, only it's *been* cancelled six months now (I've
been with Plusnet since at least Jan/Feb[i]).

"We'd like to thank you for your custom and hope to welcome you back in the
future."

Tiscali, you would have to be the last ISP on the planet before I thought
about coming back anywhere near you!!!

Idiots! :

[i] Can't recall the exact date I joined Plusnet (sometime Jan/Feb time)
but they have been great!!
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Martin Jay
Guest





PostPosted: Tue Jul 15, 2008 3:39 am    Post subject: Re: Yet *Another* Tiscali Rant! Reply with quote

On Mon, 14 Jul 2008 21:50:58 +0100, "Zorst" <zorst1@googlemail.com>
wrote:

Quote:
I left Tiscali before Christmas, "under a dark cloud!", this morning, out of
the blue, a letter arrived: "We are writing to confirm that, following your
recent request, your account for Tiscali Broadband has now been cancelled."

Thank goodness for that, only it's *been* cancelled six months now (I've
been with Plusnet since at least Jan/Feb[i]).

They've probably just told their billing computer you're no longer a
customer. Look out for a final bill covering January to present in
the post. :)

I only ever read bad things about Tiscali, however, according to their
website, they were voted "number 1 for customer satisfaction" in a
survey last year. Perhaps that says more about broadband providers in
general than Tiscali in particular.
--
Martin Jay
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Jim Crowther
Guest





PostPosted: Tue Jul 15, 2008 5:27 am    Post subject: Re: Yet *Another* Tiscali Rant! Reply with quote

In uk.telecom.broadband, on Mon, 14 Jul 2008 23:39:30, Martin Jay wrote:

Quote:
I only ever read bad things about Tiscali, however, according to their
website, they were voted "number 1 for customer satisfaction" in a
survey last year. Perhaps that says more about broadband providers in
general than Tiscali in particular.

It's a comment on joe-six-pack, no more, no less. :(

--
Jim Crowther
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Eeyore
Guest





PostPosted: Tue Jul 15, 2008 8:00 am    Post subject: Re: Yet *Another* Tiscali Rant! Reply with quote

Zorst wrote:

Quote:
Hi,

I left Tiscali before Christmas, "under a dark cloud!", this morning, out of
the blue, a letter arrived: "We are writing to confirm that, following your
recent request, your account for Tiscali Broadband has now been cancelled."

Thank goodness for that, only it's *been* cancelled six months now (I've
been with Plusnet since at least Jan/Feb[i]).

"We'd like to thank you for your custom and hope to welcome you back in the
future."

Tiscali, you would have to be the last ISP on the planet before I thought
about coming back anywhere near you!!!

Idiots! :

[i] Can't recall the exact date I joined Plusnet (sometime Jan/Feb time)
but they have been great!!

Plusnet went through a bad patch during which I left them. They simply couldn't
or wouldn't fix a fault that tokk an BT on-site engineer 15 mins when called out
by Idnet. And guess what ? Plusnet went bad when they teamed up with Tiscali !

They seem to be much better again now they're under the BT umbrella.

Graham
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Mike P
Guest





PostPosted: Tue Jul 15, 2008 11:05 am    Post subject: Re: Yet *Another* Tiscali Rant! Reply with quote

"Martin Jay" <martin@spam-free.org.uk> wrote in message
news:79.1216078769.20080714@spam-free.org.uk...
Quote:
On Mon, 14 Jul 2008 21:50:58 +0100, "Zorst" <zorst1@googlemail.com
wrote:

I left Tiscali before Christmas, "under a dark cloud!", this morning, out
of
the blue, a letter arrived: "We are writing to confirm that, following
your
recent request, your account for Tiscali Broadband has now been
cancelled."

Thank goodness for that, only it's *been* cancelled six months now (I've
been with Plusnet since at least Jan/Feb[i]).

They've probably just told their billing computer you're no longer a
customer. Look out for a final bill covering January to present in
the post. :)

I only ever read bad things about Tiscali, however, according to their
website, they were voted "number 1 for customer satisfaction" in a
survey last year. Perhaps that says more about broadband providers in
general than Tiscali in particular.

I used Tiscali for a couple of years, it was OK at first. The last few
months they went seriously downhill. I had no ADSL for 3 weeks, then they
totally messed up my house move. In the end, I got a MAC code, gave it to
the postoffice and got postoffice broadband. It was set up on the day they
said, and it's worked faster (2mb on tiscali, I'm getting 6mb with
postoffice) ever since. Very pleased with the Postoffice, and they give you
a half decent netgear router too.

MIke P
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The Natural Philosopher
Guest





PostPosted: Wed Jul 16, 2008 11:05 am    Post subject: Re: Yet *Another* Tiscali Rant! Reply with quote

Jezz B wrote:
Quote:
Tiscali are looking for a buyer at the moment which means they are trying to
maximise user numbers and minimise investment i.e better equipment, support
etc.


Thats probably why they told my friend on 2Mbps fixed service that 'you
cant get ADSLmax' despite the line checkers reporting a likely 6mpbs
service...


Quote:

"Zorst" <zorst1@googlemail.com> wrote in message
news:oKSdnUKRhI6wIebVnZ2dnUVZ8t3inZ2d@posted.plusnet...
Hi,

I left Tiscali before Christmas, "under a dark cloud!", this morning, out
of
the blue, a letter arrived: "We are writing to confirm that, following
your
recent request, your account for Tiscali Broadband has now been
cancelled."

Thank goodness for that, only it's *been* cancelled six months now (I've
been with Plusnet since at least Jan/Feb[i]).

"We'd like to thank you for your custom and hope to welcome you back in
the
future."

Tiscali, you would have to be the last ISP on the planet before I thought
about coming back anywhere near you!!!

Idiots! :

[i] Can't recall the exact date I joined Plusnet (sometime Jan/Feb time)
but they have been great!!










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Jezz B
Guest





PostPosted: Wed Jul 16, 2008 11:05 am    Post subject: Re: Yet *Another* Tiscali Rant! Reply with quote

Tiscali are looking for a buyer at the moment which means they are trying to
maximise user numbers and minimise investment i.e better equipment, support
etc.


"Zorst" <zorst1@googlemail.com> wrote in message
news:oKSdnUKRhI6wIebVnZ2dnUVZ8t3inZ2d@posted.plusnet...
Quote:
Hi,

I left Tiscali before Christmas, "under a dark cloud!", this morning, out
of
the blue, a letter arrived: "We are writing to confirm that, following
your
recent request, your account for Tiscali Broadband has now been
cancelled."

Thank goodness for that, only it's *been* cancelled six months now (I've
been with Plusnet since at least Jan/Feb[i]).

"We'd like to thank you for your custom and hope to welcome you back in
the
future."

Tiscali, you would have to be the last ISP on the planet before I thought
about coming back anywhere near you!!!

Idiots! :

[i] Can't recall the exact date I joined Plusnet (sometime Jan/Feb time)
but they have been great!!








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Eeyore
Guest





PostPosted: Wed Jul 16, 2008 4:40 pm    Post subject: Re: Yet *Another* Tiscali Rant! Reply with quote

Jezz B wrote:

Quote:
Tiscali are looking for a buyer at the moment which means they are trying to
maximise user numbers and minimise investment i.e better equipment, support
etc.

Just like Plusnet were when they tied up with Tiscali !

Grahama
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George Weston
Guest





PostPosted: Wed Jul 16, 2008 5:20 pm    Post subject: Re: Yet *Another* Tiscali Rant! Reply with quote

"Jezz B" <spam@nospam.com> wrote in message
news:487dc730$1_2@mk-nntp-2.news.uk.tiscali.com...
Quote:
Tiscali are looking for a buyer at the moment which means they are trying
to maximise user numbers and minimise investment i.e better equipment,
support etc.

Pretty much the same situation that Plusnet found themselves in, when
service went downhill rapidly, until they were bought out by BT.
Thankfully, since then, Plusnet have had money pumped into their service by
BT and have recovered their position as a very reliable - and competitive -
provider.

George
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